ordering information....


you can order using the shopping cart or direct by calling toll free 800-653-8214, by email, or snail mail, whatever works for you.
We accept VISA/MC, checks or cash....

International orders, email or use the shopping cart, shipping charge will added as a flat rate,  we will refund anything over what the post office actually charges us... Please Note, large orders can take up to 15 days to prepare. If postage exceeds $42, (which it rarely does), a request will be sent with the additional funding required to ship your order. As an alternative, you can email your order and credit card info in two or more emails.

Call or email with questions.

 

Domestic Orders...

ADD $11.50 shipping PER ORDER. (the shopping cart adds this automatically) 
Several of our products can be mailed in an envelope, items like cab kits and flat car floors. The shopping cart does not see the difference between an item that can ship flat vs a larger box, it will charge you the flat rate, in the case of flat items that mail in a first class envelope, you will be refunded at the time of shipping for anything over the actual shipping cost. It would be a shame to pay $10 to ship a $5 item, so again, refunds are given in this instance...
 If you are not sure about shipping costs, give me a call, it's toll free in the US....or email...
Be sure to include your address on all correspondence (save us emailing you later)
100% Satisfaction Guaranteed, Contact for return info and RMA number.. you pay return shipping... refunds given on receipt of returned goods........
AND, I still take orders over the phone...

BTW, no returns on special order kits, we are making these kits special for you, so please be sure the kit is what you want...

Privacy Policy: Any information that you provide Banta Modelworks is kept 100% secure and private and is only used to provide you with your goods in a satisfactory manner. Personal information collected through the checkout process is only used for the purpose of delivering your orders. We do not sell your personal information to third parties.

To view our terms and contitions, click here terms and privacy

thanks


We reserve the right to refuse service to anyone.

FAX 802-254-6831 10am-9pm Monday- Saturday

CLosed Sunday............US Eastern time Please!


800-653-8214
(US only) or

802-258-3869 (outside the US not toll free)

banta modelworks
421 hopkins road

Dummerston, Vermont 05301

802-258-3869 (BS line) 800-653-8214 (Orders)
E-mail: billbwks@sover.net