Currently I am shipping every Monday. If your order comes in
on a Tuesday, it will ship the following Monday, and so on....This gives me time to work on new kits and
keep our other products in stock. If you need quicker shipping, send an email and I will do what I can though expect
an extra handling charge..
You will get a tracking number the day I
ship your order, see above, if you did not get it please check your junk
files.....
(On rare occasions it may take longer to
ship, usually due to custom additions or special orders)
You can order using the shopping cart or direct by
calling toll free 800-653-8214, by email, or snail mail, whatever works for
you.
We accept VISA/MC/AMEX/Discover, checks or
cash....
International orders, email or use the
shopping cart, shipping charge will added as a flat rate,
we will refund anything over what the post office
actually charges... Please Note, large orders can take up to 15 days to prepare. If postage exceeds $60, a request will be sent with the
additional funding required to ship your order. As an alternative, you can email your order and I will send you a paypal invoice, you can use any CC to pay. Thank you!.
Call or email with questions.
Domestic Orders...
ADD $12.50 shipping and handling PER ORDER.
(the shopping cart adds this automatically)
All orders are shipped via USPS
Priority Mail or for larger boxes, UPS.
Small flat kits were shipped First Class Mail, but due to damages and replacements, all now go Priority
Mail in a box. Sorry for the
inconvenience, replacing lost or damaged shipments leaves us no alternative, good for you, good for us...
Be sure to include
your address on all correspondence (save us emailing you
later)
100% Satisfaction Guaranteed, Contact for
return info and RMA number.. you pay return shipping... refunds given on
receipt of returned goods........
AND, I
still take orders over the phone... BTW, no returns on special
order kits, we are making these kits special for you, so please be sure the kit is what you want...Privacy
Policy: Any information that you provide Banta Modelworks is
kept 100% secure and private and is only used to provide you with your goods
in a satisfactory manner. Personal information collected through the checkout
process is only used for the purpose of delivering your orders. We do not sell
your personal information to third parties.
To view our terms and contitions, click here terms and privacy
thanks
We reserve the right to refuse service to anyone.